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• 1 Payer Contracts: How to Begin the Payer Contract Renegotiation Process

• 2 What to Put in a Contract Termination Notice

• 3 Embezzlement Prevention: To Catch an Embezzler: Spotting Ne'er-Do-Wells in Your Practice

• 4 Billing: Get Credit Cards on File to Reduce Time in A/R

• 5 Patient Flow: Patient Flow Techniques to Boost Your Bottom Line

• 6 You Be the Expert: Step Carefully with E/M Code for Multiple Visits in a Single Day

• 7 Reader Question: Look for Cost Savings in Unexpected Places

• 8 Reader Question: Don't Code Inappropriately for Incomplete Visit