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• 1 Improve Billing Department Efficiency with Four Management Techniques

• 2 Start Collection Process Before Problems Develop

• 3 You Be the Expert: Flu Shots as Revenue Producers

• 4 Avert Patient Payment Troubles with Surgical Cost Quotes

• 5 Reader Question: Patient Statement Requirements

• 6 Reader Question: Handling Insurer Overpayments

• 7 Reader Question: Posting Payments on Outstanding Accounts